Rebranding “taxes”
The disaster of the healthcare debate shouldn't be ignored just because the bill passed.
For an administration that, as a presidential campaign, executed a very successful brand (“Yes We Can”), it has displayed a startlingly ineffective communications strategy for policy. You could argue that they have no communication strategy for policy. The disaster of the healthcare reform debate should not be ignored simply because the legislation passed. The Obama administration, and the Democratic party as a whole, failed miserably to give their policy an identity and communicate that identity a way that was easy for people to grasp. Conservatives easily trumped progressives: “no federal takeover”. Ignoring the huge lie in their message, they very effectively applied a brand to their position and were dogged in their distribution of the meme.
It has long puzzled me, especially in this fiercely “capitalist” society (it’s really corporate wellfare, but let’s not beat a dead horse) that the tools of marketing and advertising are not more often used in politics. Of course, politicians use some of the same research tools to analyze their target audience and craft their message. Unfortunately, progressives have been really bad at crafting their message with a good brand and effective communication. Conservatives have many more wins in this regard:
- It’s not the crippling of government services; it’s the “reduction of government”.
- It’s not an attack on civil liberties; it’s the PATRIOT Act.
- It’s not torture; it’s “enhanced interrogation”.
- It’s not an unnecessary war; it’s our defense against “the Axis of Evil”.
And I could go on. The point is clear. Not only have progressives failed to control the discussion of their own policies, they have failed to create effective brands for each key plank in their platform.
Taxes are a good example. Taxes have been vilified forever – thus the phrase “death and taxes.” Ask anyone and they’ll probably tell you, of the two, taxes are worse. Who likes paying taxes? Who likes filling out tax forms?
Government exists in society to serve three key functions. First, government establishes the rules that enable civil society. If we’re going to have a successful society, there needs to be some rules. Second, government enforces the rules and serves as arbitrator between parties when rules are broken. Finally, government is the way a society pools its resources to provide group services. Accomplishing these tasks takes resources. As a result, the government collects taxes from citizens so that it has the resources required to perform its functions.
People seem to have forgotten this. For them, taxes are simply something that government takes from them. Many people probably feel that taxes are either unnecessary or unfair. A few Sarah Palin-watching zealot/idiots probably think taxes are illegal. The problem here is that taxes are branded in a very negative way. So here’s the challenge: it possible to create a positive identity for taxes?
I really don’t think it should be that hard. We’re a consumer society. There’s a wonderful analogy for taxes in a club or gym membership. The United States is a club. Based on the interest in immigration to this country, it’s a very hip, trendy club and people want to be members (citizens). In order to join the club, there is a yearly membership fee (your taxes). You pay the fee and you can be a member of the club. Your membership renews on a yearly basis and paying it allows you to stay in the club (country).
But that’s not all you’re buying. Membership has it’s benefits. By paying the fee, you (and your family) receive the following benefits:
- Free public education (up through high school)
- Roads, highways, and public transportation
- Defense against foreign threats
- Emergency services (fire, rescue)
- Public safety services (police)
- Public health services (clinics, FDA, CDC, EPA, etc.)
- Public infrastructure for utilities (power, water, etc.)
- A financial safety net (Medicare, Social Security, disability benefits)
- and much more
Of course, you can opt out of your membership at any time. If you want to terminate your membership, the United States will charge you prorated dues for the current year and ask you to leave the country. It’s that simple.
So you can keep calling them taxes if you want. But you’re not giving away unnecessary money and you’re not simply “contributing” to society. You’re voluntarily buying a membership and special services. The more you pay, the better your services are going to be. The less you pay, the crappier your services will be. I don’t know about you, but I’d like better services. I’m willing to pay for the “gold membership” and I don’t think I’m the only one. Let’s make sure our club remains the hip, trendy one everyone wants to join.
Now, I realize this is a simplification of the actual situation, but it’s a useful one. Despite what the libertarian/anarchists think, we do need to maintain civil society and doing so is not free. And I personally believe that society should provide benefits to it’s member citizens. Those benefits improve the quality of life for citizens. People seem to lose site of the fact that when the quality of life of people around you is improved, your quality of life will improve as well.
We all know that when we go to buy clothes, or wine, or a car, we will get what we pay for. The same is true with government. “Higher taxes” ought to be rewritten “better services”, because ultimately that’s what it means. And those of you who want to complain that government is so inefficient might perhaps be more helpful by improving how services are delivered. I’m looking at you, Republicans. If it’s so inefficient, make it better, not smaller. I want my gold membership. If you can make it a little cheaper, I’m all for that.